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Custom ADA Signage

Interior lobby directory wall with directional signage

Access Built Into the Drawings, Not Bolted On After

The Americans with Disabilities Act requires permanent identification for rooms, restrooms, elevators, stairs, exits, and areas of refuge throughout most public and commercial buildings, and the 2010 ADA Standards for Accessible Design set exact requirements for how that identification has to work: raised tactile characters, Grade 2 braille, non-glare finishes, defined contrast between character and background, and mounting at a specific height and location on the latch side of the door. None of it is a matter of taste, and little of it is negotiable.

We design ADA signage as part of a larger identification and wayfinding program rather than as a category on its own, covering permanent room and suite identification, restroom and elevator signage, stair and exit identification, areas of refuge, and the directional and informational signage that carries a visitor between them — reviewed against the federal standard and, where a jurisdiction or inspector applies it, ANSI/ICC A117.1 as well.

Compliance is a design input for us, not a final check. We review code during design and document mounting height, tactile copy, and braille translation directly in the drawings and message schedule an architect or owner approves, so the shop drawings and submittals that reach fabrication are already correct and the installed program holds up under inspection. The expensive mistakes happen when ADA is specified late, against a deadline, by someone reading the standard for the first time; resolving it in the drawings instead means nothing gets discovered on a punch list.

The characters themselves can be raised photopolymer, cut and applied acrylic, or precision-machined aluminum, finished painted or laminate, flat or curved to the wall, with braille applied as raised beads or formed directly in the substrate. Where a program needs room names or tenants to change over time, we build in insert or changeable-copy systems rather than requiring full replacement — each choice selected for the building and the budget, not pulled from a catalog.

At Medical City Decatur, room, department, and life-safety identification was designed and documented to hold to code across a working hospital. At Galen College of Nursing, permanent room and directional signage support a health-sciences campus built for daily, high-volume use. At the City of Austin, signage for civic facilities is designed to meet accessibility requirements for every member of the public who walks in, regardless of the department or the hour.

ADA signage is not a product line; it is one compliance requirement absorbed inside a larger identification and wayfinding program, and it works best when no one has to think about whether it is correct.

View Projects
Dimensional room identification sign reading 2404
Elevator lobby floor identification numeral 17

Custom ADA Signage

Projects

The Goodwin

Testimonials

"We’ve been working with Building Image Group since 2016 on everything from exterior branding, design, fabrication and install of the signs we needed for our buildings.  BIG is not just a signage vendor, but we also consider them a partner in delivering quality to our tenants.   When we have a signage need, whether it’s for us or for one of our tenants, we trust BIG to take care of it.  BIG’s customer service is top-notch and they stand behind their work."
Ian Beckom, Associate
Stonelake Capital Partners
"I have worked with Building Image Group for twenty years and they always deliver superior quality. They are creative, innovative, and service-oriented. The company culture is contagious attracting a team of talented, driven, dedicated, and ambitious individuals. BIG sets the standard for quality relationships with its clients, employees, and the community it serves."
John Cyrier, Founder
Sabre Commercial
"Replacing signage for 16 hospitals and multiple clinics across North Texas all at once is no easy feat. Building Image Group handled it seamlessly - managing the nuances of permitting across multiple municipalities while staying true to our brand standards. Proactive, accessible, creative, and knowledgeable - I could go on and on. BIG is a true partner and an integral part of our branding team."
Kathleen Beathard, Vice President, Strategic Communications
Medical City Healthcare
"Throughout our 20 year relationship, BIG has been professional, prompt and forthright with their best advice for any given job.  We have completed large scale pylon projects, tenant directories, monument and building directional signage with BIG, and their expertise is unparalleled."
Jesse Maniccia, President
D2K Properties, Inc.
FAQ

Questions we hear most

Answers from the team that designs, documents, fabricates, and installs the work.

Start a Project
Are your signs ADA compliant?

Yes. Every interior signage program we design meets the 2010 ADA Standards for Accessible Design — raised tactile characters, Grade 2 braille, non-glare finishes, adequate contrast between character and background, and correct mounting height and location at the latch side of the door.

Compliance is a design input for us, not a final check. Permanent room identification, restrooms, elevators, exits, and areas of refuge each carry their own requirements, and the expensive mistakes happen when signage is specified late in a project, against a deadline, by someone reading the standard for the first time. We review code during design and document it in the drawings you approve, so the package that reaches fabrication is already correct — including on projects where a local jurisdiction or inspector applies the standard more strictly than the federal baseline.

ADA rarely arrives on its own. It is usually one requirement inside a larger wayfinding or identification scope, and we design it as part of that system rather than as a separate line item.

Compliance & ADA
70
Do unit and amenity signs have to meet ADA requirements?

Yes. Unit identification, amenity rooms, and common-area signage in multifamily buildings are permanent room signage under the ADA Standards and, in most jurisdictions, Fair Housing accessibility rules. Tactile characters, braille, contrast, and mounting are all required, and they can be met within a design that suits the property. We check the code during design so the signs you approve are already compliant.

Compliance & ADA
690
Do hotel room numbers need to be ADA compliant?

Yes. Guest room identification is permanent room signage under the ADA Standards, so it needs raised tactile characters, Grade 2 braille, proper contrast, and correct mounting at the latch side of the door. That is compatible with a distinctive design — material, form, and finish are open — as long as the tactile and braille requirements are met. We design the room sign as part of the brand and check the code in the same drawing.

Compliance & ADA
620
How do you design signage for buildings that serve everyone?

By treating accessibility as the baseline rather than a compliance layer. That means ADA and local accessibility standards designed in from the first drawing, multilingual messaging where the community calls for it, high-contrast and large-format identification, and a nomenclature simple enough that someone under stress, in a hurry, or new to the language can follow it. A civic building that is easy to navigate for everyone is easier to run.

Compliance & ADA
510
What makes healthcare signage different?

The people reading it. Patients and families are often stressed, unfamiliar with the building, and moving under time pressure, so the wayfinding has to work for someone who is not paying full attention. On top of that sit code requirements, infection-control expectations for materials, and the reality that a hospital never closes for installation. We design for all of it, and we have replaced signage across 16 hospitals for Medical City Healthcare while the facilities operated.

General
580
How do you install signage in an operating hospital?

In phases, department by department, on a schedule set with the facility. Our installers work under the hospital's infection-control and access rules, off-hours where patient areas require it, and with temporary wayfinding in place so no route is ever unsigned. Each phase is inspected and closed out before the next begins, which keeps the disruption small and the program on schedule.

Installation & Service Area
600
Can you meet public-sector procurement and sourcing requirements?

Yes. Public work brings bid documentation, prevailing-wage and insurance requirements, submittal and inspection processes, and sometimes domestic-sourcing conditions on materials. We design and document to those requirements from the start, and we match fabrication — domestic and international, from our own shop and from specialist partners — to what the project specifies rather than to what is convenient.

Compliance & ADA
500
Services
Custom ADA Signage
Placemaking & Experiential Art
Environmental Graphic Design
Donor Recognition Walls
Design Services
Branded Environments
Signage & Wayfinding
Sectors
Civic & Government
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Non-Profit
Education
Residential
Hospitality
Class AA Office
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816 Congress
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Moody Center
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(512) 494-1466
info@buildingimagegroup.com
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