Class AA Office
Projects

Environments That Elevate the Property Experience
Class AA properties are more than exceptional buildings; they are carefully considered environments where architecture, identity, and experience come together. From the first point of arrival through every interior destination, signage plays an essential role in defining the property and how people experience it.
We deliver sophisticated exterior identification, dimensional logos and lettering, monument signage, environmental graphics, interior signage, ADA systems, parking guidance systems, directories, and integrated wayfinding that provide clarity, consistency, and precision for owners, tenants, and visitors.
In these environments, signage must complement the architecture while performing across a complex property. Material, scale, placement, visibility, code requirements, and circulation all contribute to a cohesive system that strengthens identity, simplifies movement, and enhances the overall experience of the building.
At 816 Congress, we helped translate the repositioning of a prominent downtown Austin property into a coordinated exterior and interior signage program. Working within a historically sensitive environment required careful engineering, material consideration, regulatory coordination, and precision installation, from a multi-tenant illuminated monument and exterior identification to interior branding, ADA signage, and wayfinding. The resulting system supports the building’s hospitality-forward identity while respecting the character of its original architecture.
At Amazon, we delivered a comprehensive environmental graphics, specialty signage, and wayfinding program across a large-scale corporate environment. Custom wayfinding, dimensional identifiers, large-scale graphics, and integrated branded elements create continuity across floors, corridors, cafés, lounges, and amenity space, demonstrating how a sophisticated signage system can bring clarity and cohesion to a complex property while creating a distinct sense of place.
Each property-wide signage system is designed to strengthen identity, complement the architecture, support intuitive movement, and elevate the experience from arrival to destination.
Questions we hear most
Answers from the team that designs, documents, fabricates, and installs the work.
Yes. Every interior signage program we design meets the 2010 ADA Standards for Accessible Design — raised tactile characters, Grade 2 braille, non-glare finishes, adequate contrast between character and background, and correct mounting height and location at the latch side of the door.
Compliance is a design input for us, not a final check. Permanent room identification, restrooms, elevators, exits, and areas of refuge each carry their own requirements, and the expensive mistakes happen when signage is specified late in a project, against a deadline, by someone reading the standard for the first time. We review code during design and document it in the drawings you approve, so the package that reaches fabrication is already correct — including on projects where a local jurisdiction or inspector applies the standard more strictly than the federal baseline.
ADA rarely arrives on its own. It is usually one requirement inside a larger wayfinding or identification scope, and we design it as part of that system rather than as a separate line item.
Earlier than most people do. Signage is often specified near the end, when budget and conditions are fixed and the options have narrowed. Involving us during design lets wayfinding, code requirements, and mounting conditions be resolved in the drawings rather than discovered on site.
Yes, and most of our projects run that way. Architects and interior designers set the intent for a space; we design the signage and graphics to belong to it, then take responsibility for what the drawings do not settle — engineering, code, mounting conditions, fabrication, and installation. On Moody Center, for example, we worked through multiple design iterations with Gensler to make high-concept sign proposals buildable without losing the design integrity the venue demanded.
Yes, if it is designed for that from the start. We separate the permanent layer — architectural elements, dimensional letters, base systems — from the changeable layer, such as printed graphics, glass film, inserts, and digital content. When a message or a sub-brand changes, only the changeable layer is replaced, on the same mounting system, without rework to the building. Tell us early which elements you expect to change and how often, and the system will be built to accommodate it.
During design development, alongside the architecture and interiors. That is when wall surfaces, glass, ceilings, and lighting are still open decisions, and it is when a graphic element can be built into the architecture rather than applied to it afterward. Programs that begin at construction documents can still succeed, but the options narrow to what the finished surfaces allow.
Face-lit and halo-lit channel letters, reverse-lit letters, flat-cut and fabricated dimensional letters, pin-mounted letters, cabinet signs, and custom logo forms in aluminum, stainless steel, acrylic, and combinations of them. The right type depends on the building's material, the viewing distance, the lighting conditions at night, and what the landlord or city allows. We design to those conditions first and choose the construction second.
Stone, cast concrete, brick, fabricated aluminum, and steel, usually with dimensional or illuminated letters and often with landscape and lighting designed around them. The material should come from the architecture it introduces. At Waterline the monument is a 12,000-pound piece of limestone because the tower's ground floor is limestone; a glass office campus would call for something else entirely.
Entry and clearance signage, level identification, vehicular directionals, regulatory and life-safety signage, pedestrian wayfinding to and from elevator lobbies and stairs, and the color, numbering, and supergraphic system that ties the levels together so a driver can find the car again. The package is designed as a sequence of decisions made in motion, which is why a garage cannot simply reuse the building's interior sign types at a larger size.
With a standard that belongs to the building, not to any one tenant. We design a suite identification and directory system with fixed materials, sizes, and mounting, then document tenant sign criteria so every new occupant's identity can be added within it. Property management gets a system that stays consistent through lease turnover, and tenants get a clear path to being on the building without negotiating the design each time.
It depends on how often it changes and who maintains it. A digital directory suits buildings with frequent tenant turnover and a management team that will keep the content current. A static directory with changeable inserts suits buildings where the roster is stable and the architecture calls for a permanent material. Many Class AA lobbies do both: a permanent architectural element for identity, and a screen for the roster.
Signage should be in the drawings before the TI is bid, so wall backing, power for illuminated elements, and glass film are coordinated with the trades rather than discovered at the end. Fabrication overlaps with construction, and installation lands in the final weeks after paint and millwork. Brought in late, signage becomes the last item on the punch list and the first thing a tenant sees. Brought in early, it is simply finished when the space is.
Yes, and it is one of the most useful tools in a workplace. Frosted, gradient, and patterned films give conference rooms and offices privacy while carrying the brand's pattern language, and they satisfy the visibility markings that glass walls require for safety. The film is designed to the glass elevations, produced to fit each panel, and installed after the glazing is complete.
Less than most teams expect, if it is planned. We sequence installation by floor or department, work off-hours where noise or access requires it, and keep temporary identification in place so nothing is unsigned during the changeover. Most interior sign installation is quiet work with hand tools, and a typical floor can be completed without moving anyone.








